"This place is brand new and yet they have nasty floors and bathrooms, service is minimal and getting an order right is a nightmare, yet the 5 for 5.95 specials keep me coming back!" - 10/8/2007 12:11:31 PM
"TOO slow!!! Foods good~Refuse to lets us bring in several orders and pay for them seperately @ lunch time~what a shame~lost our business" - 8/10/2007 12:37:45 PM
"They are better than the old one, but I'm sorry... still horrible. They always get things wrong, or the food is old and cold. The last three or four times I've ate there the roast beef tasted like it had been under the heat lamps for hours. It was awful. I really love Arby's, but can't stand the one in town." - 8/2/2007 10:48:35 AM
"The design of the old store was sooo cool. Now it's just like every corporate store. I haven't eaten there in awhile, so I'll refrain from voting." - 8/1/2007 9:29:24 PM
"I used to manage the Middletown store 25 yrs ago. It was a nice clean store, with good employees and it was fun because we tested market many items the other stores never had, like fish dinners. But it went way downhill, serivce was lousy, order was always wrong and drive-thru was the pits. The new store is nicer but service could be better and they still get orders wrong. My parents used to eat there quite often but stopped going. It was too much trouble to complain from Monroe." - 8/1/2007 4:16:57 PM
"I think nationwide you could say it's a mediocre chain. But at least we have a new building and the drive through moves pretty fast from my experience. So it's worth a 5 for 5 buck." - 8/1/2007 10:57:12 AM
"I like Arby's usually, but not the one in middletown. It started out terrible... now its mediocre at best. Still gotta love the curly fries though" - 7/31/2007 5:05:51 PM